Customer Service Representative - State Farm Agent Team Member
Part Time • Scottsdale - AZ
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
Position Overview:
Our agency is looking for a reliable and detail-oriented Customer Service Representative to support our team with important service and administrative tasks. This is a great opportunity for someone who enjoys helping behind the scenes, staying organized, and making sure customers receive a great experience.
Our agency is looking for a reliable and detail-oriented Customer Service Representative to support our team with important service and administrative tasks. This is a great opportunity for someone who enjoys helping behind the scenes, staying organized, and making sure customers receive a great experience.
This position is part-time and does not require an insurance license to start. You will assist the team with service support and administrative responsibilities that help keep the office running smoothly.
Responsibilities:
- Support the team with general customer service and administrative tasks
- Write and mail customer thank-you cards
- Assist with internal onboarding steps within our agency systems
- Provide DSS support and assist with basic system processes
- Scan and organize documents into customer files
- Follow up on policy cancellations and related documentation
- Help maintain organized records and accurate customer information
Qualifications:
- Strong organizational skills and attention to detail
- Positive attitude and willingness to help wherever needed
- Ability to manage multiple small tasks and stay organized
- Comfortable working with computers and office systems
- Customer service or administrative experience preferred but not required
Compensation: $18.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Scottsdale, AZ and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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